Privacy

What Armoury keeps, and why

In plain words: what the website keeps about your shop, what only passes through it, and what stays on your own PC. Last changed 9 November 2026.

Who we are

For anything on this page, including a copy of what we keep about you or a request to delete it, email the contact details on the website.

What the website keeps

• Your shop: its name and TikTok username (you type them when you sign up), and the email address you give Stripe when you pay.
• Your Discord: your Discord account's id and username (Sign in with Discord only asks Discord who you are), and, once you connect your server, its id and name and the ids of the channel and roles the bot made, so live alerts go to the right place. We keep when the last live alert went out.
• Your licence key: a one-way fingerprint of it to recognise it, and a locked (encrypted) copy so it can be handed to your own PC or add-on when you connect them. Right after you pay, a copy waits (for up to a day) to be shown to you once on the welcome page, then it's cleared.
• Your subscription: Stripe's customer and subscription numbers, your plan and whether it's running. Your card details go to Stripe only; we never see them.
• Your PCs: for the limit on how many PCs a licence works on, a random id the PC program makes, the PC's name, and when it was first and last seen.
• Problem reports: when the PC program, the add-on or the website goes wrong, a short report so it can be fixed: the error's own words, where it happened, the version, Windows or the browser, and (from the PC program) the last 100 lines of its log. Licence keys, passwords and anything else that looks like a key are taken out before it's sent, and again when it arrives. The PC program has a switch to stop sending them (Settings).
• AI use: per shop and per day, how many AI requests were made and what they cost, so the AI stays within its budget. Not what was asked.

We keep these while you have an account. Ask us and we'll delete them (we may need to keep payment records for as long as the law says).

What passes through, and isn't kept

These go to Anthropic's AI (Claude) to make the answer, and the website doesn't keep them:

• The AI co-mod: the chat comments it's asked about (the viewer's name and what they wrote), a few recent chat lines for context, and your shop facts. If you switch on "Listen to what I say" in the add-on, also the last few lines of what you said on your microphone, as text (Chrome's own speech recognition makes the text, which means Chrome sends that sound to Google; we never get the sound).
• The live product scanner: a still picture from your product camera.
• Photo to listing: the photos you choose and your note.

To find a price, the website asks about the item, never about you: for Pokémon cards, the Pokémon TCG API; for other items, a web search through Claude, after which the website opens the pages it found to check the price is really there.

What stays on your PC

• The PC program keeps its settings and log on your PC, and your licence key and OBS password locked with Windows' own encryption, so they only open for you on that PC. It talks to the website to check your licence (with your PC's id and name), for scans and problem reports, and to OBS and your label printer on your PC.
• The LIVE Manager add-on keeps your licence key, shop facts and settings in Chrome on that PC. It works inside TikTok LIVE Manager to run your auction keys, to send each sale's item name and number to the PC program on the same PC for its label, and for the AI co-mod (above). When you press Check on its Giveaways page or read a show on its After the show page, it reads your orders from TikTok Shop Seller Centre in your own signed-in tab; what it reads stays in the add-on and is never sent to us.
• The show planner keeps your plan in your browser on that PC.

Cookies

Two, both needed to sign in: one that keeps you signed in for 7 days, and one that lasts 10 minutes while Discord sign-in finishes. No advertising or tracking cookies, and no analytics.

Who else handles it

• Stripe: payments.
• Discord: signing in, building your server and posting live alerts. A short note of each new problem also goes to our own Discord channel.
• Anthropic: the AI (Claude), as above.
• Vercel: runs the website. Neon: keeps its database.
• GitHub: where the PC program is downloaded from.

We don't sell anything about you or your viewers, and we don't use it for advertising.

Your rights

You can ask for a copy of what we keep about you, ask us to correct or delete it, or object to how we use it: email the contact details on the website. If you're not happy with how we deal with it, you can complain to the Information Commissioner's Office (ico.org.uk).